Terms and Conditions GGC99 – The Platform Usage Guide You Need to Know

Welcome to GGC99. These Terms and Conditions ("Agreement") are a legally binding contract between you ("User" or "Member") and ggc99 ("Platform", "we" or "ggc99") governing your use of all services, games and features available on the ggc99 platform.

By registering an account, making a deposit or using any part of the ggc99 platform, you agree to be bound by all terms set out in this document. If you do not agree with any part of these terms, you are not permitted to use the ggc99 platform.

1 Acceptance of Terms

By using the ggc99 platform, you confirm that you have read, understood, and agreed to all terms and conditions stated herein. This acceptance also covers ggc99's Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

Ggc99 reserves the right to change, add to or amend any part of these Terms and Conditions at any time. Any changes take effect immediately upon being published on the platform. It is your responsibility to review these terms periodically to ensure you remain compliant with the latest version in force.

2 Account Eligibility

To register and use the ggc99 platform, you must meet the following requirements:

• Age 18 years and above at the time of registration.
• Not currently on any self-exclusion list, whether through ggc99 or any relevant regulatory body.
• Register under your own name — only one account is permitted per individual, IP address, device, or household.
• Using funds from legitimate sources and not proceeds of any illegal activity.
• No previous ggc99 account that was suspended or terminated due to a terms violation.

3 Account Registration & KYC Process

When registering an account at ggc99, you are required to provide accurate, complete, and up-to-date information. Incorrect or misleading information may result in your account being suspended while verification is carried out.

Ggc99 conducts a Know Your Customer (KYC) in line with the platform's security standards. The KYC process may require the following documents:

• A copy of your Malaysian identity card (MyKad) or valid passport.
• Proof of current address (bank statement, utility bill) dated within the last 3 months.
• Proof of ownership of the payment method used for the deposit.

Withdrawals will only be processed after the KYC process has been successfully completed. ggc99 reserves the right to request additional documents where deemed necessary for compliance and security purposes.

4 Deposits and Withdrawals

The ggc99 platform supports a wide range of local payment methods including DuitNow, FPX, Touch 'n Go eWallet, Boost, and direct bank transfers to all major Malaysian banks. All transactions are processed in Malaysian Ringgit (MYR).

Deposit:

• Minimum deposit: MYR 10 for most payment methods.
• Deposits are credited to your ggc99 account instantly or within a few minutes, depending on the payment method used.
• Ggc99 does not charge processing fees for deposits; however, your bank or e-wallet provider may apply their own charges.

Withdrawal:

• Minimum withdrawal: MYR 30.
• Withdrawals to e-wallets are processed within 15–30 minutes for accounts that have completed KYC.
• Withdrawals to bank accounts are processed within 1–3 hours on business days.
• Withdrawals may only be made to the same payment method used for the original deposit (source-of-funds verification policy).
• Ggc99 reserves the right to request additional verification before processing withdrawals that exceed certain limits.

5 Bonus and Promotions Terms

Ggc99 offers its members a variety of promotions and bonuses from time to time. Each bonus offer is subject to specific terms stated on the relevant promotions page. The following general terms apply to all ggc99 bonuses unless stated otherwise:

• Every bonus carries a wagering requirement that must be fulfilled before any bonus funds or associated wins can be withdrawn.
• Wagering requirements are calculated based on the total bonus amount received, unless stated otherwise.
• Bonuses are valid only for eligible players as specified in the terms of the respective offer.
• Ggc99 reserves the right to withdraw or modify the terms of any bonus if abuse or suspected fraudulent activity is detected.
• Only one active bonus is permitted at a time unless a specific promotional offer allows bonus stacking.
• Wagering bonus funds on progressive jackpot games may be subject to a maximum win cap.

6 Game Rules

All games available on the ggc99 platform — including slots, table games, live casino, and sports betting — have their own rules displayed within the respective game interface. Players are responsible for understanding the rules of each game before placing any bets.

• All game outcomes are final once a round or hand has been fully completed.
• In the event of a technical disruption during gameplay, ggc99 will rely on server records to determine a fair outcome.
• Strategies involving the use of automated software, bots, or any other form of cheating are strictly prohibited and may result in immediate account closure.
• Ggc99 reserves the right to void bets where an obvious technical error has occurred, such as incorrectly displayed odds or payouts.
• Minimum and maximum betting limits for each game are displayed within that game's interface.

7 Account Security

You are solely responsible for maintaining the confidentiality of your ggc99 account login credentials. This includes your username, password and any two-factor authentication (2FA) codes.

• Never share your ggc99 account password with anyone, including family members.
• Use a unique, strong password — a combination of uppercase letters, lowercase letters, numbers and symbols is recommended.
• Log out of your ggc99 account after each session, especially on shared devices.
• Notify ggc99 immediately if you suspect any unauthorised access to your account.

Ggc99 will never ask for your password via email, live chat or any other communication channel. Any such request is fraudulent and must be reported to the ggc99 support team immediately.

8 Responsible Gaming

Ggc99 is committed to responsible gaming and provides a range of tools to help players manage their gaming activity. These tools are accessible directly from your account menu:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Cap the maximum amount you can lose within a set period.
• Session Time Limit: Set a daily playtime limit to help manage your time.
• Cool-Off Period: Temporarily suspend account access for a duration of your choice.
• Self-Exclusion: Permanently close your account if you need an extended break.

Players under the age of 18 are strictly prohibited from using the ggc99 platform. If you suspect that a minor is using your account, please contact the ggc99 support team immediately.

9 Account Closure and Suspension

Ggc99 reserves the right to suspend or close any account without prior notice under the following circumstances:

• Evidence or reasonable suspicion of cheating, fraud, or illegal activity.
• The player has violated any provision of these Terms and Conditions.
• The player provided false information during registration or the KYC process.
• Multiple accounts have been registered by the same individual.
• Wagering activity that shows a systematic pattern of bonus exploitation.

Players may also close their ggc99 account upon request by contacting the support team. Any remaining real-money balance will be withdrawn to the player's original payment method once all withdrawal conditions have been met.

10 Limitation of Liability

To the extent permitted by applicable law, ggc99 shall not be liable for any direct, indirect, consequential, or special losses arising from the use of the ggc99 platform, including but not limited to:

• Financial losses arising from betting or gaming activities.
• Service disruptions due to platform maintenance or circumstances beyond ggc99's control.
• Unauthorised access to your account resulting from your own negligence.
• Disputed game results caused by internet disruptions on the player's end.

Ggc99 strives to keep the platform available and fully operational at all times, but cannot guarantee zero downtime. In the event of a technical disruption originating from the ggc99 platform, appropriate compensation will be provided based on a case-by-case investigation.

11 Amendments to Terms and Conditions

Ggc99 reserves the right to modify, update or amend these Terms and Conditions at any time at ggc99's sole discretion. Players will be notified of any material amendments via email or an in-platform notice at least 7 days before they take effect, unless the amendment is required immediately for legal or security reasons.

Continued use of the ggc99 platform after any amendments take effect constitutes acceptance of the revised terms. If you do not agree with the revised terms, you must stop using the ggc99 platform and contact the support team to process your account closure.

12 Contact Us

If you have any questions regarding these Terms and Conditions or require further clarification on any provision, the ggc99 support team is ready to assist you.

• Support Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on the ggc99 platform.
• Telegram: Reach our support agents via ggc99's official Telegram channel.
• Response Time: Average response time of under 3 minutes via live chat.